If anyone sent me an email between noon yesterday and about 1:40 PM today, I didn't get it. My computer locked up after Outlook Express downloaded the latest email from the Verizon server, and after rebooting the new email vanished. After 15 minutes of frantic search of the Verizon site for a contact number, I learned that Verizon can't do email restores.
To insure against a repeat of this fiasco, I have to edit the advanced email properties, as described here
. The "remove from server after 5 days" selection is perfect - I can immediately try to receive incoming mail again after a reboot, and I dont' have to go through the hassle of logging directly into the Verizon site and manually emptying the In box.